🐾Free shipping on orders $69+
FAQ

Helpful answers before you choose a box, refill a favorite, or build your routine.

What is a Tail & Treat box?

A Tail & Treat box is a thoughtfully packed set of treats, toys, and comfort items built around everyday moments with your dog.

Which box should I choose?

Starter is best for trying Tail & Treat. Standard is our best value for a fuller daily routine. Deluxe is best for gifts or the complete routine.

Can I still buy products individually?

Yes. Individual products live under Essentials & Refills, especially for repeat favorites, add-ons, and replacement pieces your dog already loves.

How does free shipping work?

Orders of $69 or more qualify for free shipping. Starter Box orders under $69 do not qualify alone, but you can add another item to reach the threshold.

Why are boxes packed in small batches?

We are a small brand, so each box is packed with care in limited batches before shipping.

What is Build a Box?

Build a Box is our guided picker. It helps you start with a moment, choose the right tier, and personalize the routine without forcing a full custom configurator.

Are the add-ons fully customizable yet?

Not yet. This version keeps personalization controlled so the boxes stay operationally simple and the experience stays clear.